Shipping Policy
At Craft4u, we aim to deliver your orders safely and on time across India. Please read our shipping policy before placing an order.
Order Processing
All orders are processed within 1–2 working days after confirmation. Orders placed on Sundays or public holidays will be processed on the next working day.
Delivery Time
Delivery usually takes 3–10 working days depending on your location. Delivery time may vary for remote areas.
Shipping Charges
Shipping charges may vary depending on product, weight, and location. Free shipping may be offered on selected products or order values.
Delivery Partners
We use trusted courier partners such as Delhivery, XpressBees, and other logistics providers for safe delivery.
Tracking Information
Once your order is shipped, a tracking ID will be shared via WhatsApp so you can track your order.
Delays
Delivery delays may occur due to weather, courier issues, or other unforeseen circumstances. Craft4u is not responsible for delays caused by third-party courier services.
Incorrect Address
Customers must provide correct shipping details. If an order is returned due to incorrect address or customer unavailability, re-shipping charges will be applicable.
Delivery Attempts
Courier partners will attempt delivery multiple times. If the order is not received, it may be returned without any refund.
Damaged Package
If the package appears damaged at the time of delivery, please record an unboxing video and contact us within 24 hours.
Contact Information
For shipping-related support, contact us:
Phone/WhatsApp: 8000875618