Privacy Policy
At Craft4u, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or place an order.
1. Information We Collect
We may collect the following information:
- Name, phone number, and email address
- Shipping and billing address
- Payment details (processed securely via third-party gateways)
- Order and purchase details
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates and support
- Improve our website and services
- Send promotional offers (only if opted in)
3. Data Protection
We take appropriate security measures to protect your personal data. Your information is stored securely and is not sold, traded, or shared with unauthorized third parties.
4. Third-Party Services
We may use trusted third-party services such as payment gateways and delivery partners. These providers only access necessary information to perform their services and are obligated to keep your data secure.
5. Cookies
Our website may use cookies to enhance your browsing experience. Cookies help us understand user behavior and improve website performance.
6. WhatsApp Communication
If you contact us via WhatsApp or place an order through WhatsApp, your details will be used only for order processing and customer support. We do not misuse or share your information.
7. Data Sharing
We do not sell or rent your personal information. Your data may only be shared with logistics partners for delivery or payment gateways for secure transactions.
8. Your Rights
You have the right to:
- Request access to your data
- Request correction or deletion of your data
- Opt out of promotional communication
9. Policy Updates
Craft4u reserves the right to update this Privacy Policy at any time. Changes will be updated on this page.
10. Contact Information
For any questions regarding this policy, please contact us:
Phone/WhatsApp: 8000875618